Where we describe an item as brand new, factory sealed that is exactly what you will receive. All of our items here at face pop culture are imported new and stored and maintained with the greatest of care. We ship our items in the same factory direct condition as we receive them and take the extra care in packing your items to ensure this is how you will receive them.
In some cases we receive dented or damaged boxes or goods from our suppliers. On occasion we will offer these for sale at a discount price. In doing so, we will make clear the degree of damage in both the description and title and show it in our item pictures.
We do not open or display any of the items we sell (dented or not), where they arrive to us in factory sealed condition, they are shipped straight out to you in exactly the same condition.
Some of our rarer and more fragile items may be checked before shipping to ensure their condition. In doing so, no factory seals will be breached unless a thorough inspection is requested by the customer. It is rare that we will do this as we here at face pop culture and our customer base would prefer to deal in factory sealed items only
With a commitment to excellence in operations and customer service + 14 years experience and a die hard passion for popular culture you can truly buy with confidence from a knowledgeable source.